March 29, 2012 by Sarah Meyer Reads (17,638)
Editor's Rating

Ratings Breakdown (1-10)

    • Service & Support
    • 7
    • Print Quality
    • 9
    • Design / Ease of Use
    • 9
    • Performance / Print Speed
    • 10
    • Features
    • 9
    • Operational Costs
    • 8
    • Total Score:
    • 8.67
    • Rating 1 to 10, top score 10

Ink Control Tests
In our tests, we exhaust (printing until the color runs out) a new set of cartridges; exhaustion meaning the printer will not print another “quality” document without a replacement. We print at a ratio of three pages of black and white text to one full page of color. We decided on the 3:1 ratio because we felt that the average user is printing more text than color.

The Lexmark OfficeEdge Pro5500 included four setup cartridges (cyan, magenta, yellow and black) in packaging. I assumed they were the standard 200 series cartridges (with a page yield of 500-625 pages) but they weren’t labeled as such. Lexmark also sells high capacity 200XL cartridges for the OfficeEdge Pro5500 (with a page yield of 1600-2500 pages) but again, no such indication on the cartridge.

So I was unsure what I’d get from these cartridges but as it turned out, I did not need to worry because with the setup cartridges, the OfficeEdge Pro5500 printed 920 pages before the printer alerted me to a low magenta cartridge. The OfficeEdge Pro5500 printed a total of 1005 pages before the printer stopped printing and requested I change said magenta cartridge.

That sort of falls somewhere in between the standard capacity yields and the high capacity yields so that really doesn’t answer my original question but the customer still wins with long lasting starter cartridges that come with the printer.

Energy Tests
The Lexmark OfficeEdge Pro5500 used a slightly above average amount of energy when compared to other inkjets but when compared to a laser class device, it wins hands down.

For instance, the OfficeEdge Pro5500 pulls about 11W of energy in ready mode with LCD lit. In sleep mode, with a completely dark screen, the OfficeEdge Pro5500 uses about 4W of energy. Great numbers when compared to your typical laser printer but not as low as I’ve seen from other Energy Star inkjet products.

On the flip side, when the Pinnacle was printing, the highest amount of energy used was 50W and it stayed in a range of 32 – 39W when printing text in automatic mode, 43- 50W when printing text in draft mode, 27-34W when color was introduced and 23-29W when printing photos.

OfficeEdge Pro5500 Specifications:

  • 4-in-1 inkjet: print, scan, copy and fax
  • Print speeds: up to 21 ppm in black, 14 ppm in color
  • Print resolution: up to 4800 x 3600 dpi
  • 4.3-inch touchscreen display w/screen saver
  • Lexmark SmartSolutions applications
  • Front side USB port, Built-in memory card reader
  • Automatic duplexing
  • 50-sheet duplexing ADF
  • 330 MHz processor with 256MB memory
  • Monthly duty cycle: up to 30,000 pages
  • Paper capacity: up to 850 sheets (300-sheet standard, 500-sheet optional)
  • Connectivity: USB 2.0, Ethernet, Wi-Fi
  • Operating systems: Windows, Mac OS X, Linux, UNIX
  • Energy Star qualified
  • 1-year warranty with Next Business Day Exchange


When Lexmark had me down to their offices in Lexington for a sneak peek at these new office inkjets, my first thought was “been there, done that”. I mean, how many manufacturers – including Lexmark – have released inkjets targeted at businesses with claims of cost savings and laser quality prints?

Well, I’m admitting I was wrong. The OfficeEdge Pro5500 is one of the first business inkjets that I think will actually serve as a laser-class replacement for small to medium sized businesses. Businesses will get the same quality features, prints and more from the OfficeEdge Pro5500 as they would from a lower end color laser MFP.

This is why I’m giving the lexmark OfficeEdge Pro5500 the PrinterComparison Editor’s Choice Award! The OfficeEdge Pro5500 offers customers great print quality, laser competitive print speeds, a bevy of business centric features, unique software and solutions and truly high capacity ink cartridges that rival the page yield of toner cartridges.

And while you’ll be spending as much on the OfficeEdge Pro5500 – $399.99 for the base model – as you would on a laser class color MFP, you’ll be saving on energy and consumable costs over the long run. I would recommend comparing the OfficeEdge Pro5500 with any color laser MFP in its class when looking to purchase a new printer for your office.

Pricing and Availability
The Lexmark OfficeEdge Pro5500 All-in-One printer is available now through Lexmark and authorized vendors for the suggested retail price of $399. For $100 more, get a second 500-sheet paper tray with the OfficeEdge Pro5500t.

Supplies and accessories are also available through Lexmark. A set of standard Lexmark 200 cartridges (CMYK) are $87.28 while a set of high capacity Lexmark 200 XL cartridges are $131.78.

The Lexmark OfficeEdge Pro5500 comes with a 1-year Next Business Day Exchange warranty.




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