Conclusion

January 26, 2011 by Sarah Meyer Reads (12,979)
Editor's Rating

Ratings Breakdown (1-10)

    • Service & Support
    • 7
    • Print Quality
    • 7
    • Design / Ease of Use
    • 8
    • Performance / Print Speed
    • 6
    • Features
    • 7
    • Operational Costs
    • 3
    • Total Score:
    • 6.33
    • Rating 1 to 10, top score 10

Ink control tests
In our tests, we exhaust (printing until the color runs out) a new set of cartridges; exhaustion meaning the printer will not print another “quality” document without a replacement. We print at a ratio of three pages of black and white text to one full page of color. We decided on the 3:1 ratio because we felt that the average user is printing more text than color.

The Lexmark Genesis included four standard capacity Lexmark 100 cartridges (cyan, magenta, yellow and black). Lexmark also sells high capacity 100XL cartridges for the Genesis since they weren’t included in the original packaging. To get a feel for the 100XL cartridge yield, read our Lexmark Pinnacle review.

At the ratio of 3:1 in Lexmark’s Automatic mode, the Genesis printed 205 pages before the printer started printing low quality images – missing text, lined color images. What I found weird was that the Genesis never threw up a low ink reminder on my PC, just on the LCD touch panel. And although I did hear the sound alert, I wasn’t aware the inks were dangerously low until I got up and walked towards the printer.

I generally prefer that the printer allow me to keep printing until I notice the quality is deteriorated, but there should definitely be some warning on the PC since this is a networked printer specifically designed to be used by more than one individual.

It didn’t shock me that I barely got 200 pages since the Genesis was shipped with standard capacity ink cartridges, but I would have liked to see a few more pages from an SMB printer. It’s suggested on Lexmark’s site that the high capacity cartridges will print three times the pages compared to their standard cartridges. Based on what I saw from the Genesis using standard capacity cartridges, 205 pages; what I saw from the Pinnancle using the high capacity 100XL/105XL black ink cartridges, 603 pages. Those stats are underestimating the high capacity cartridges or overestimating the yield on the standard capacity cartridges (most likely the latter).

And despite it’s $399.99 price tag, the Lexmark Genesis isn’t compatible with the 105XL black ink cartridge that sells for only $4.99. This is a big flaw in my opinion.

The good news for the Genesis is that I experienced zero paper jams or print misfeeds during our ink tests thanks to the straight and simple paper path employed.

Energy tests
The Lexmark Genesis was similar to the Pinnacle and Prestige before it, where energy usage is concerned. The Genesis used about 11W of energy in Ready mode, but dropped to about 5 W of energy in Sleep mode (with the LCD touch panel off).

When printing in black and white, the Genesis uses between 17 – 21W of energy; while printing in color, the Genesis uses between 13 – 22W of energy. During warm up, we saw energy spikes up to 17W before falling into the 11W Ready mode.

The Lexmark Genesis is Energy Star certified.

GENESIS SPECIFICATIONS:

  • 4-in-1 web-connected inkjet printer
  • Print speeds: up to 33 ppm in black, 30 ppm in color
  • ISO print speeds: up 10.4 ppm in black, 6.1 ppm in color
  • Print resolution: up to 4800 x 1200 dpi
  • 4.3-inch touchscreen
  • Built-in memory card reader with USB port
  • Automatic duplexing
  • Monthly duty cycle: up to 3,000 pages
  • Paper capacity: 100 sheets
  • Connectivity: Wi-Fi, USB 2.0
  • 3-year extended warranty with registration

CONCLUSION
I found the Lexmark Genesis to be an easy to use, quality all-in-one printer. It offers all the business features needed in a small office, home office environment including decent print speeds, built-in networking, automatic duplexing, a front side USB port and a 3-year extended warranty. Not to mention Lexmark’s SmartSolutions and new Flash Scan Technology.

The problem is that users can get nearly all of those features with the more budget friendly Lexmark Pinnacle. Plus, it comes with a longer warranty and the lowest black ink cost on the market, as of this writing, with the 105XL black ink cartridges.

So when it comes to recommending the Lexmark Genesis, I’m torn. The Flash Scan Technology is a great feature, but with a price tag of $399.99, I think Lexmark is pricing the Genesis out of many small offices and home offices. Plus, I was extremely disappointed they didn’t choose to offer the 105XL black ink cartridge for $4.99 as an option for the Genesis. Considering the low cost per page the 105XL offers, it could have taken some of the sting out of the high initial price.

PRICING AND AVAILABILITY
The Lexmark Genesis is available through Lexmark and authorized vendors for the suggested retail price of $399.99.

Supplies and accessories for the Genesis are also available through the Lexmark website. Four standard capacity Lexmark 100 cartridges (cyan, magenta, yellow and black) will set users back $49.98. Lexmark also sells four high capacity 100XL cartridges for $82.97.

Lexmark offers a 3-year extended warranty with Lexmark’s Protection Guarantee with product registration within 90 days of purchase. In the event that the user does not register their product, the Genesis carries a 1-year limited warranty.


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