February 3, 2012 by Sarah Meyer Reads (9,363)
Editor's Rating

Ratings Breakdown (1-10)

    • Service & Support
    • 6
    • Print Quality
    • 9
    • Design / Ease of Use
    • 7
    • Performance / Print Speed
    • 5
    • Features
    • 5
    • Operational Costs
    • 7
    • Total Score:
    • 6.50
    • Rating 1 to 10, top score 10

TopShot LaserJet Pro M275 Performance

Setting up the TopShot LaserJet Pro M275
HP has continued to streamline their installation and now offer customers the chance to use the HP Smart Install program. Simply plug the printer into your PC via the provided USB cable and the installation will begin.

Don’t want to use the Smart Install program because you aren’t setting up your printer next to your computer? HP still provides a driver and software CD so users can setup their printer manually.

You’ll find the basic setup procedures either way: prepare toner cartridges, install paper, turn on printer and choose a connection type.

HP offers a wireless connection with the TopShot LaserJet Pro M275 and if you decide to set it up via Wi-Fi, you’ll have full access to HP’s ePrint technology, HP Web Apps and direct wireless printing from Google Cloud Print. During the installation wizard, you can set up all of these products or you can add them later through the HP ePrintCenter.

Ease Of Use
The TopShot LaserJet Pro M275’s claim to fame is the 3D scanner, a silver-hinged arm in the shape of a backwards C that’s attached to the top of the device. Users can place a variety of objects, documents and other media on the removable 8.5 x 11.7 white flatbed (held in place with magnet) and the scans are captured via the 8 megapixel camera in the silver hinged arm.

So the question is does it actually work? I mean I knew it would scan a sheet of paper since that’s part of the installation process but what about a 3D object? To test the scanner, I placed a Rubik’s Cube from my desk on the white flatbed and hit scan.

I’m not sure what I was expecting but the TopShot LaserJet Pro M275 did a really good job with the scan; you can tell immediately the difference the camera makes in quality and realism. But it’s not 3D – not in the sense that you can see the entire object. What it does give users is the opportunity to scan unique media such as books, brochures, a calendar etc. without having to stuff it under a scanner lid or remove all the extras picked up in the scan (think gutter shadows). I like it.

Digital scanned image, left, Copied image on white paper, right

But businesses might be disappointed to learn that in exchange for this new technology, you lose the automatic document feeder that is standard on most MFPs.

Moving on to the control panel, the TopShot LaserJet Pro M275 has a 3.5-inch touchscreen with two main menus and five settings menus that would be fairly simple to use if the touch screen was a bit more sensitive to touch. I found myself having to press down with force to get the screen to respond and when typing or scrolling I had to touch the key in just the right spot to get it to register. I thought this was sort of weird because in the past, I’ve always found HP’s touchscreen to be super responsive.

I was disappointed that HP didn’t include a front side USB port; with such a cool feature as the 3D scanner and a 3.5-inch LCD, there is really no good reason why HP shouldn’t have included this feature.

HP does include the popular ePrint technology (big fan as you might be aware) and it’s a great way to share information, documents, images, etc.

As we mentioned above, if you decide to skip the ePrint set up initially, you can enable it through the control panel on the TopShot LaserJet Pro M275. Then all you’ll need to do is print out the information page with the printer’s new code.

Head to HP ePrintCenter (new users will need to register) and sign on. Once signed in, select “add printer” and type in the printer code. It will confirm that the printer is connected and allow you select a new email address (in the past you were forced to use the random one made up of letters and numbers), setup an Allowed Senders List, choose preferred print settings and enable or disable Google Cloud Print.

Once registered, the HP ePrintCenter will display your ePrint email address (that can be changed anytime), a queue of recent print jobs, real time info about the printer and your print apps.

What’s great about the TopShot’s Print Apps is that you can add and/or rearrange your apps in the ePrintCenter and the new apps/configuration will show up on the TopShot’s control panel. Only one other HP printer I’ve reviewed allowed this kind of access. I love it. Oh, and did I mention that HP has increased the amount and scope of the apps? I could spend a day going through the applications and not get through all 78 options.

As a business class model with built-in networking, the TopShot LaserJet Pro M275 offers access to an embedded web server, aka the HP Device Toolbox, with real time status information about the device, supplies, network configuration and usage as well as access to troubleshooting and settings for the system, networking, HP web services and HP Smart Install.

Print Speed and Quality Tests
The HP TopShot LaserJet Pro M275 is listed as being able to print up to 17 ppm in black and 4 ppm in color. The color print speeds shocked me because many color laser printers offer identical print speeds in black and color, and almost all print faster than 4 ppm. These numbers are closer to inkjet color print speeds.

During our tests, the TopShot LaserJet Pro M275 printed our 40-page black and white text document in about a two and half minutes with a first page out in as fast as 10 seconds and an average print speed of 17 ppm.

The TopShot LaserJet Pro M275 printed 10 full size color documents in about a two and half minutes with an average print speed of 4 ppm. However, during our tests, I noticed print speeds can drop to about 3 ppm if the printer runs a cleaning cycle, The reason the TopShot produces such slow speeds is that between each page the printer pauses for about 10 seconds and makes a kind of irritating noise where it sounds like the paper isn’t feeding.

Quality-wise, the TopShot LaserJet Pro M275 was impressive with crisp, dark text documents and bright, colorful images. Thanks to the camera in the scanner arm, the color copies are excellent too. I couldn’t find a toner save or economy mode we’ve seen on past HP models and the TopShot does not offer automatic duplexing.

HP TopShot LaserJet Pro M275 General Everyday Print, left, HP TopShot LaserJet Pro M275 copied mousepad, right

We didn’t have any paper jams to report and, despite the slow color prints, I thought the TopShot LaserJet Pro M275 was quite reliable when printing.



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