Performance

March 23, 2012 by Sarah Meyer Reads (22,778)
Editor's Rating

Ratings Breakdown (1-10)

    • Service & Support
    • 6
    • Print Quality
    • 8
    • Design / Ease of Use
    • 7
    • Performance / Print Speed
    • 8
    • Features
    • 8
    • Operational Costs
    • 6
    • Total Score:
    • 7.17
    • Rating 1 to 10, top score 10

Performance

Setting up the Photosmart 7510
The Photosmart 7510 comes with a setup manual to guide first time users through the first two basic steps – unpack and plug in – and then directs users to continue the setup using the touchscreen display.

Through the touchscreen, you’ll set up language, load ink, load paper, select your connection option and activate ePrint (if you chose the wireless connection). Once the printer setup is complete, pop in the provided CD.

You’ll be asked to select the software you’d like to install, confirm connection type, select printer settings, setup ink alerts and print a test photo. When the installation is complete, you can start exploring your new device with the HP Home Center.

If you chose to activate ePrint, you’ll need to set it up through the HP ePrint Center; all you’ll need is the information page with the printer’s new code printed during the installation. Don’t have one? Select Web Services on the touch screen display and hit print report, the Photosmart 7510 will print a new one.

If this is your first HP, you’ll have to register and then sign on. Once signed in, select “add printer” and type in the printer code. It will confirm that the printer is connected and allow you select a new email address (in the past you were forced to use the random one made up of letters and numbers), setup an Allowed Senders List, choose preferred print settings and enable or disable Google Cloud Print.

Ease of Use
As we’ve done in the past for HP web-enabled devices we’ve reviewed, I’m going to split this section into two sub sections: Web apps, touchscreen and ePrint and computer software. I’ll start with the Web apps section since I just went over the registration process.

Web apps, touchscreen and ePrint
So as we mentioned during the setup, users can access the popular ePrint technology for a great way to share information, documents, images, etc.

Once registered, the HP ePrintCenter will display your ePrint email address (that can be changed anytime), a queue of recent print jobs, real time info about the printer and your print apps. It also connects directly to Google Cloud Print, but users will have to have an active Google account to use this feature.

HP includes the same list of email clients it’s tested, although it “does not guarantee full compatibility.” The list still includes: Outlook 2003 and 2007, Hotmail, Yahoo! Mail, Gmail, Apple Mail (iPhone, iPad, Macbook, Macbook Pro), BlackBerry mail client and Nokia/Symbian client (Nokia).

Senders can attach up to 10 items to an email as long as the total size limit is 5MB or less. HP will accept the following attachments: Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Text files (.txt), PDF, HTML and images (bmp, jpg, png, gif, and tiff).
Like the other models, we tested several email clients successfully including: Gmail, Outlook 2007, Hotmail from both a PC and a BlackBerry device, Yahoo! Mail, Office Outlook Web Access and/or a handheld using Microsoft Exchange.

I loaded my Photosmart 7510 with HP Advanced Photo Paper to see if they had corrected the issue of the device automatically printing the email/attachment regardless of the media loaded but, alas, it is still a concern. It would be nice if there was a place that stored incoming mail and a user had to approve it using the touch screen before it printed. Or if the printer could read the Advanced Photo paper in the tray and send an error.

Photosmart 7510 users may be disappointed to find out that unlike other HP models, you cannot add and/or rearrange your print apps in the ePrintCenter. I thought maybe this had changed since during our recent review of the TopShot LaserJet Pro M275, I had complete access to the print apps. Not sure the rhyme or reason for HP’s decision on this but they posted the following message under the Learn More section: “On some Web-connected printers you can add, remove, reorder, and configure print apps in ePrintCenter. ePrintCenter will tell you if your printer does not currently support managing apps from the website. If your printer does not support installing apps from the website, you will see a message in the My Print Apps section stating: To view and manage print apps for your printer, use the display on the printer itself. This website cannot manage print apps for your printer.'” Yes, I do realize that isn’t very illuminating.

You can, however, edit print apps using the 4.33-inch touchscreen display. The Photosmart 7510 comes pre-loaded with six apps: Snapfish, Facebook, DreamWorks, Tabbloid, Quick Forms and Travel Guides. Customers can select the Get More menu to browse through more than 70 apps including: Disney, Delta Airlines, Martha Steward, MapQuest, Yahoo!, ESPN, MSNBC, Photobucket, Sesame Street, Picasa and more. You can add or delete apps at any time or simply rearrange them to have your favorites come up first. If you have children, you’ll find the Photosmart 7510 can provide endless fun with craft apps, coloring apps and games.

Overall, the touch panel is fairly easy to navigate and sensitive to touch, and thanks to the larger touchscreen, I didn’t notice the space issues I saw with the Envy 110. If you plan on using the touchscreen often, I would definitely recommend an HP printer with a larger display.

Computer Software
HP has included similar software with the Photosmart 7510 as we saw with the Envy 110 series. There is still a home page that links to most of the provided software: web connected solutions, scanner, printer preferences, help and support, shopping resources and privacy disclosures.

The scan software was basic but more than adequate for an all-in-one inkjet. Users can select a variety of scan-to options on the first page and then, once the document or photo has been scanned in, choose from a few basic editing tools: crop, rotate, lighten/darken and add/remove pages.

To say I wasn’t a huge fan of the HP Photo Creations software would be an understatement. It is too aimed at getting customers to purchase prints than to actually print them out on the new photo printer they just purchased.

For instance, in order to even use the software, you’ll be asked to review and accept their policies including notifications on special offers and anonymous usage data is being collected. Make sure you do because if you actually click and read the fine print, you’ll realize quickly that both items can be turned off.

Then, when I just wanted to print off some sample images for my review, I couldn’t get the software to let me print more than one image at a time. I got frustrated and gave up and just used my own software. But then of course, the Photosmart 7510 wouldn’t print borderless images using my software. This definitely should be improved on future products – the Photosmart lineup of printers are supposed to be easy to use for consumers and I had a hard time trying to get it to work.

Print Speed and Quality Tests
HP advertised print speeds for the Photosmart 7510 as 13.5 ppm in black and 9 ppm in color. When printing our 40-page black and white text document, the average print speed was 14 ppm, but dropped slightly when printing mixed documents, with a bit of color and black and white text, to about 9 ppm. When printing full color images, graphs, etc., the print speeds were closer to 7 ppm, slightly slower than advertised for color documents.

The black and white print quality was good; solid and dark. The color quality was average, which wasn’t too surprising for an inkjet printer printing on copy paper. I would say the Photosmart 7510 was very comparable to the competition in this area.


Photosmart 7510 normal print sample, left, Photosmart 7510 draft print sample, right

The Photosmart 7510 has an excellent draft mode. The print speeds are some of the quickest we’ve seen at 20 ppm while still maintaining good quality. You may notice a slight difference in clarity with the lettering not being as solid as the normal draft mode, but it’s hard to tell at a quick glance.

Photo print speeds also quick; it took about 25 seconds to print a 4×6 print and just over a minute to print an 8.5 x 11 inch image.

The photo quality was good, but not the best we’ve seen. Still, I think most consumers would be pleased with the results because the details are crisp and the colors are good, although not as vibrant as competitors such as Canon or Epson. My biggest gripe about the photo printing was the terrible software. The actual quality and speed were very competitive for a sub-$200 printer.


Original digital image, left, Photosmart 7510 print sample, right

Ink Control Tests
In our tests, we exhaust (printing until the color runs out) a new set of cartridges; exhaustion meaning the printer will not print another “quality” document without a replacement. We print at a ratio of three pages of black and white text to one full page of color. We decided on the 3:1 ratio because we felt that the average user is printing more text than color.

The HP Photosmart 7510 includes five standard capacity HP 564 ink cartridges: black, photo black, cyan, magenta and yellow. HP does offer high yield cartridges in this series (the 564XL), but the Photosmart 7510 comes with a set of standard capacity cartridges so that is why we ran the test with them.

At the ratio of 3:1 in HP’s default print mode, the Photosmart 7510 printed just over 300 pages before the printer alerted me that ink was very low. In fact, the ink was just about out because of the ink alerts I had selected. I got about 12 more pages before the color images started fading.

I love that HP allows its customers to select the kind of ink alerts they want and that the consumer can continue printing until they feel like the cartridge can no longer perform (print quality documents/photos).

I didn’t experience any paper jams or misfeeds during my tests but I did have a problem with accidentally printing on photo paper instead of copy paper when I was switching between tests.


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