Conclusion

April 15, 2013 by Sarah Meyer Reads (9,208)
Editor's Rating

Ratings Breakdown (1-10)

    • Service & Support
    • 6
    • Print Quality
    • 7
    • Design / Ease of Use
    • 7
    • Performance / Print Speed
    • 6
    • Features
    • 7
    • Operational Costs
    • 6
    • Total Score:
    • 6.50
    • Rating 1 to 10, top score 10

Ink Control Tests
In our tests, we exhaust (printing until the color runs out) a new set of cartridges; exhaustion meaning the printer will not print another “quality” document without a replacement. We print at a ratio of three pages of black and white text to one full page of color. We decided on the 3:1 ratio because we felt that the average user is printing more text than color.

The HP Envy 120 e-All-in-One includes two setup HP 60 ink cartridges: black and tri-color. HP does offer high yield cartridges in this series (the 60XL), but the Envy 120 comes with a set of standard capacity cartridges so that is why we ran the test with them.

At the ratio of 3:1 in HP’s default print mode, the Envy 120 printed 240 pages before the printer alerted me that ink was very low. In fact, the tri-color cartridge ink had already expired as evidenced by the poor print quality on the last few pages.

But at least HP allows the consumer to continue printing until they feel like the cartridge can no longer perform (print quality documents/photos). You can’t say that about all their competitors.

I did experience multiple paper jams or misfeeds during my tests because of the small paper tray and compact size of the Envy 120.

Energy Tests
The HP Envy 120 is on the low end of energy use. The Envy 120 pulls as much as 28W of energy and as little as 2W depending on what it’s being asked to do.

When printing in normal mode, the Envy 120 uses between 14-18W of energy. When printing in draft mode, the Envy 120 pulls between 23-28W of energy. When printing photos, the Envy 120 slows down, pulling only about 10-15W of energy.

In ready mode (with the touchscreen on), the Envy 120 pulls about 7W of energy. In sleep mode with the touch panel dark, the Envy 120 uses 2W of energy.

Envy 120 Specifications:

  • 3-in-1 inkjet: print, scan, copy
  • Print speeds: up to 7 ppm in black, 4 ppm in color
  • Print resolution: up to 4800 x 1200 optimized dpi
  • 4.33-inch color touch screen
  • Front side USB (charges mobile devices), Memory Card Reader
  • HP ePrint, Apple AirPrint
  • Automatic duplexing
  • Monthly duty cycle: up to 1000 pages
  • Paper capacity: 80 sheets
  • Connectivity: USB 2.0, Wi-Fi 802.11n
  • Operating systems: Windows, Mac OS X
  • Energy Star qualified
  • 1-year limited warranty


Conclusion

The Envy 120 has style and it improves on the past generation Envy 110 in print quality and coolness factor (a transparent lid!) but I still felt underwhelmed in regards to overall performance. The Envy 120 offers average print speeds, average ink output, below average paper capacity and a irritating paper block error.

I am excited to see how the HP Connected software continues to improve and I love the bigger touchscreen and fold out USB/memory card post. I think HP is on the right track with the Envy 120 but I’m not sure if it has a mass appeal quite yet, especially with a price tag of $249.99.

Pricing and Availability
The HP Envy 120 e-All-in-One is available now through HP and authorized vendors for the suggested retail price of $249.99.

Supplies and accessories can also be purchased through HP. As of this writing, a HP 60 combo pack (standard capacity) retailed for $31.99.

The HP Envy 120 e-All-in-One comes with a 1-year limited hardware warranty and 1-year technical phone support. You can upgrade your warranty to a 2-year, 3-year or 4-year warranty with a HP Care Pack.


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