Epson WorkForce Pro WP-4590 Review: Significant Updates

by Frank J. Ohlhorst Reads (12,493)
Editor's Rating
7.67

TG Ratings Breakdown

    • Service & Support
    • 8
    • Print Quality
    • 8
    • Design / Ease of Use
    • 8
    • Performance / Print Speed
    • 7
    • Features
    • 8
    • Operational Costs
    • 7
    • Total Score:
    • 7.67
    • Rating 1 to 10, top score 10

Overview

  • Pros

    • Fast startup and print speeds
    • 580-sheet paper capacity
    • 3-year warranty
  • Cons

    • Starter ink cartridges are low capacity
    • Mac OS X not fully supported
    • Limited support for Windows Server OSes

Quick Take

Revised All-In-One Inkjet Brings Significant Improvements to Epson’s WorkForce Pro model lineup.


The Epson WorkForce Pro WP-4590 is Epson’s top of the line all-in-one printer for the small and medium office market and a member of the newly developed WorkForce Pro C Series, which are designed to specifically to provide VAR and commercial channel partners with printing solutions that are cost-effective and meet customer technology needs.

Effective March 1 through Epson’s exclusive ImageWay Partner Program, newly approved Epson business printer partners will be able to take advantage of a wide-range of benefits, including enhanced margins, dedicated sales and technical support, bid support, product customization, financing support, and access to a free demo unit and no-charge evaluation units.

In other words, you won’t find the WP-4590 at your local big box retailer or office supply store, the WorkForce Pro C Series is meant to be only sold via authorized resellers, which means that the products must differentiate themselves from the more mundane retail offerings from Epson.

Epson goes about that differentiation in a few ways. First off, retail Epson products are usually black, while the WorkForce Pro C Series are off-white in color -a minor difference, but noticeable none-the-less. Other differences include warranty lengths and services, the WorkForce Pro C Series come with a 3 year warranty and a 48 hour replacement guarantee.

At a $499.00 list price, the WP-4590 is one of the higher priced all-in-one inkjets on the market, however the unit is chock full of features, including a duplexer for double-sided printing. What’s more, the unit is designed for a 25,000 page monthly duty cycle maximum and a simplified paper path to eliminate paper jams. In other words, the unit is built for business, as evidenced by its sturdy construction, despite being mostly plastic.

Epson’s primary selling points for the WP-4590 center around critical factors such as operational cost, which Epson states as being up to 50 percent less than a color laser; speed, which Epson claims the WP-4590 has the world’s fastest auto two-sided print speeds – 16 ISO ppm black and 11 ISO ppm color single-sided; 9.2 ISO ppm black and 7.1 ISO ppm color two-sided; quality, which Epson states is on par with high-end color lasers and offers 4800 x 1200 dpi prints.

It is those above factors that make the WP-4590 a top consideration for a busy office. However, the real question is “does the WP-4590 live up to Epson’s claims?”

Build & Design
The WP-4590 sports an attractive design, looking like a modern all-in-one device should. Most notable is the clearly labeled buttons and easy to understand user controls, which are backed by a built-in 2.5″ LCD that informs users of the unit’s status and options. While most printers on the market rely on cryptic symbols to illustrate what a button or control does, Epson has listed the function of each button in plain English, which should make the unit easier to use (at least for those who speak English) and should reduce tech support calls or frequent visits to the instruction manual.

Size wise, the unit is surprisingly small, measuring just 18.1″ x 25.7″ x 15.1″ (W x D x H) and weighing just 30.4 lb.

Connectivity options include high speed USB 2.0 and 10/100 Ethernet, as well . The unit works with most versions of Windows (Windows 7, Vista and XP) and offers partial support for Windows Server operating systems and Mac OS-X.


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