October 20, 2011 by Sarah Meyer Reads (24,444)
Editor's Rating

Ratings Breakdown (1-10)

    • Service & Support
    • 7
    • Print Quality
    • 10
    • Design / Ease of Use
    • 7
    • Performance / Print Speed
    • 8
    • Features
    • 8
    • Operational Costs
    • 6
    • Total Score:
    • 7.67
    • Rating 1 to 10, top score 10

Ink Control Tests
In our tests, we exhaust (printing until the color runs out) a new set of cartridges; exhaustion meaning the printer will not print another quality document without a replacement. We print at a ratio of three pages of black and white text to one full page of color. We decided on the 3:1 ratio because we felt that the average user is printing more text than color.

The Epson Artisan 837 includes six ink cartridges: one high capacity Epson 98 black ink tank and five standard capacity Epson 99 cartridges (cyan, yellow, magenta, light magenta, light cyan). Users can also upgrade the color cartridges to high capacity 98 but they weren’t included in the original packaging so we didn’t test them.

At the ratio of 3:1 in Epson’s normal print mode, the Artisan 837 printed 285 pages before the printer alerted me that the black ink cartidridge had expired (run out of ink).

I was alerted to the fact that the ink was low in the status bar but since there was no pop up, I can’t give a page estimate.

I experienced zero paper jams or misfeeds during my ink tests which is step up from previous generations when we usually experienced a few paper feeding errors.

Energy Tests
The Artisan 837 is an inkjet printer so it uses a lower amount of energy than a comparable laser-class product. The highest recorded amount of energy used was 39W during processing before printing.

Generally, the Artisan 837 used between 16 – 22W of energy, depending on the action. For instance, when printing black and white text documents, the range was more like 17- 22W; for color photos it was 16-19W.

In ready mode, the Artisan 837 uses about 7W of energy. In sleep mode, with the LCD off, the energy use was closer to 4W.


  • 5-in-1 inkjet: print, scan, copy, fax and photo
  • Print speeds: up to 9.6 ppm in black and 9.1 ppm in color
  • 4×6 photo prints in as fast as 10 seconds
  • Print resolution: up to 5760 x 1440 dpi
  • 7.8-inch smart touch panel with 3.5-inch LCD
  • Built-in card reader with front side USB
  • CD/DVD printing
  • Automatic duplexing
  • 30-page ADF
  • Paper capacity: 120-sheet cassette, 20-sheet photo tray
  • Connectivity: USB 2.0, Ethernet, wireless
  • Operating system: Windows, Mac OS X
  • Energy Star qualified

If you are looking for a photo printer with exceptional quality that can also do more than just print photos consider the Epson Artisan 837. With built-in Wi-Fi, a built-in memory card reader, automatic duplexing, 30-sheet ADF, standard faxing, CD/DVD prints, separate photo tray, low energy consumption and Epson Connect, customers should find more than enough to keep their households or offices running smoothly.

So what’s the catch? For some, it might be the initial $299.99 price tag for the hardware and costly ink replacements (around $100 for six high capacity 98 ink cartridges). This may be a common theme for flagship photo all-in-one printers with more than four individual ink cartridges but it doesn’t mean it can’t knock the overall value down slightly in the eyes of a consumer in our slow economy.

And I missed the Easy Photo Print software. Just saying.

Still, the Artisan 837 is worth considering if you are in the market for an all-in-one photo printer with quick print speeds, outstanding photo quality and blend of excellent features.

The Epson Artisan 837 All-in-One printer is available now through Epson for the sale price of $199.99, a $100 off the suggested retail price.

Supplies and accessories can also be purchased through Epson. A set of five standard capacity color cartridges and a single high capacity black cartridge will cost $70.03. A set of six high capacity cartridges will cost $97.08.

The Epson Artisan 837 comes with a 1-year limited warranty with lifetime photo support. You can extend your warranty through Epson with their 1-year and 2-year service place for $39.95 and $59.95, respectively.



All content posted on TechnologyGuide is granted to TechnologyGuide with electronic publishing rights in perpetuity, as all content posted on this site becomes a part of the community.