Fujitsu Lifebook S6210 Review: Customer Support

by Reads (3,288)
  • Editor's Rating

    Ratings Breakdown (1-10)

      • Software & Support
      • 6
      • Upgrade Capabilities
      • 8
      • Usability
      • 9
      • Design
      • 9
      • Performance
      • 9
      • Features
      • 7
      • Price/Value Rating
      • 6
      • Total Score:
      • 7.71
      • Rating 1 to 10, top score 10

Table of Contents

OVERVIEW and Introduction
Reasons for Buying
Where and How Purchased
How the Laptop Comes Packaged
Form and Design
Screen and Speakers
Processor and Performance
Keyboard and Touch-pad & Input and Output Ports
Wireless and Battery
Operating System and Software
> Customer Support
Praises and Complaints
Conclusion

The customer support provided by Fujitsu is excellent. I called it once; partially to see how well it was and also to figure out why there are two restoration methods provided for this computer. The computer comes with a partition on the hard drive that is an image of the fresh Windows installation. Also included with the computer is a Restoration DVD. I called technical support to see if it’d be alright (which it was) to delete the partition on the hard drive to free up disk space (it took up 1.99gb of data).

It took approximately 5 minutes to reach a representative. He was very helpful in answering all of my questions; he even went out of the way to register my computer with Fujitsu. Overall I was very impressed with the support offered by Fujitsu.

My computer came with the standard 1 year warranty. Accidental damage protection is offered along with an extended 3 year warranty. These upgraded warranties cost extra money. For more information please visit www.fujitsu.com

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