Intel Sandy Bridge Chipset Design Error Causes Recall
Intel recently announced it discovered a flaw in the chipset of its new Sandy Bridge platform and promptly issued a recall. The unfixable design issue causes Serial ATA transfers to degrade over time; one transistor has a higher current leakage than is permissible. The flaw can make the SATA ports fail completely.
The issue only affects the 3Gbp/s SATA ports, not the 6Gbp/s versions.
MSI Computer Corp. announced it has stopped shipments of Sandy Bridge products following the recall. It is offering customers that purchased an MSI Sandy Bridge product upgrades and replacements. By registering their Intel 6 series notebook or motherboard with MSI by April 30, 2011 at http://service.msicomputer.com/msi_user/snb_support.aspx, customers will be eligible for the following options:
- HM67 gaming notebooks: End users are eligible to receive an upgrade to MSI’s next generation gaming notebook upon its availability.
- P67 and H67 motherboards: End users are eligible for a replacement with the new B3 stepping of the Intel 6 series motherboard when it is available in channel.
- Shipping: To make the replacement as smooth as possible, MSI will provide end users with a UPS 3 Day shipping label for returns, and will deliver the brand new item by UPS 3 Day shipping, both at no cost.
Shipments of products and computers using the Sandy Bridge platform have been delayed until the spring. Intel is expected to spend $700 million on the repair costs.