Intel Flaw Forces Dell, HP, Others to Recall and Delay Products

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Intel may have been upfront in telling the world about their new Cougar Point chipset flaw, but that doesn’t mean they’ve avoided the fallout. The world’s top PC makers are recalling and delaying products, and Dell, HP, Lenovo and more aren’t happy.

Dell XPS 8300All of the above – and more besides – are willingly issuing recalls to customers affected by the fallout. The flaw, related to a failing transistor in the part of the chipset responsible for managing SATA peripherals like hard drives, was originally thought to be limited to desktop computers.  

That includes standalone motherboards as well as products offered by large manufacturers; it’s come to light, however, that many – if not most – of the latest notebook systems also suffer from the flaw. At least four products from Dell are being recalled, including the new Dell XPS 8300, as well as seven models from Samsung and an unknown number from HP and Lenovo.

The issue did cause HP, however, to completely cancel this month’s launch of several new business machines.

Intel mentioned that the flaw would cause an estimated 5% of computers to fail over an expected three-year lifespan.



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