HP adds two Officejets, support packs to line up

by Reads (3,834)

Hewlett Packard (HP) announced the addition of two new Officejet printers and two new support packages to its small business line this morning.

Growing on the successful launch of the Officejet Pro series in March, HP released the HP Officejet 6000 series and the HP Officejet 7000, HP’s first entry level wide format printer with individual ink tanks.

The HP Officejet 6000 line includes two configurations: the 6000 base model and the 6000 Wireless.  Both configurations feature fast draft print speeds up to 32 pages per minute (ppm) in black and 31 ppm in color, a first page out time of 20 seconds, borderless printing, individual ink tanks including a black pigment based ink, and HP’s improved paper path also found on the Officejet Pro series.

HP Officejet 6000 Wireless – check out our hands-on first look Wednesday!

The Officejet 6000 Wireless configuration also offers built-in wireless connectivity and automatic duplexing.

The HP Officejet 6000 received an “Excellent” reliability ranking from the Buyers Laboratory, Inc., after printing 7,000 impressions without a single malfunction or misfeed.

Hands-on photos of the Officejet 6000 Wireless – more coming Wednesday

The new wide format Officejet 7000 features a lowest cost per page versus in-class inkjet printers while printing both professional color documents and photo quality prints up to 13×19 inches.  Users will also get fast print speeds up to 33 ppm in black and 32 ppm in color, an improved paper path, and reduced energy consumption – up to 40% less energy than a comparable laser printer.

HP has also added two new expanded total care support packages: the HP Officejet Care Packs and Wireless Installation Services.

The Care Packs are customizable to fit each individual businesses needs.  Customers will find enhanced tech phone support, next day business exchange and accidental damage among the services.

The enhanced tech phone service will allow customers to speak with an American- based HP representative Monday through Friday from 6 a.m. to midnight MST about Officejet related inquiries.

With the next day business exchange, if an HP representative can’t figure out the problem with a customer’s Officejet printer by 2:30 p.m. CST, HP will send out a new printer by the next business day, shipping included.

The accidental damage coverage will also allow consumers to receive a new printer the next business day if HP is again notified by 2:30 p.m. CST.

There are two Wireless Installation Services: basic or premium.  The goal of both is to make the customer’s life a little easier by supplying an HP tech rep that will set up the new Officejet printer on a wireless network.

The Officejet 6000 series will be available in June 2009.  The estimated retail value of the Officejet 6000 is $89 while the Officejet 6000 Wireless comes in at $119.

The Officejet 7000 wide format print will be available in July 2009 and has an estimated retail value of $229.

The new total care support packs vary in cost; the Officejet care packs will run from $30 – $170 and the Wireless Installation Services will run from $169 – $329.  These services are currently only available to U.S. customers.



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