Xerox, HP and Canon U.S.A. have all been cited as market leaders in Gartner, Inc.’s recent Magic Quadrant metric, produced as part of the research company’s look at multi-function printers (MFPs).
Gartner’s 2010 Magic Quadrant for MFPs and Printers report. The looks at all printers in the MFP class and graphically represents Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by the research company. Gartner defines leaders as those companies most capable of providing MFPs, printing solutions and services to a wide range of customers, regardless of location.
Canon was given Leader status in the Magic Quadrant, for example, based on its broad portfolio of innovative products, including the ImageRunner ADVANCE Series. These printers specifically target business applications and incorporate Canon’s .Advanced imageCHIP system architecture, which offer high output speeds (up to 105 ppm with the imageRUNNER ADVANCE 8105 model), in both black-and-white and color.
The single-pass duplex scanning technology included in these models also allows capture of both sides of a two-sided original in a single pass, while delivering scan speeds of up to 200 images-per-minute (ipm) black-and-white and 100 ipm in color at 300 dots-per-inch (dpi) (Letter).The imageRUNNER ADVANCE 8105/8095/8085 models feature a maximum paper capacity of up to 7,700 sheets, notes a Canon spokesman.
Canon attributes its success to the division’s focus on developing technology that changes how businesses manage workflow. The company’s “ continued investment in ground-breaking technologies delivers the performance, reliability and customer service experience required by today’s demanding office environments,” said Junichi Yoshitake, senior vice president and general manager, Imaging Systems Group at Canon.
HP was noted for delivering .solutions that leverages Web, mobile and security technologies, and offer ways to print and manage their information. The company has been among the first to introduce systems that support Web-enabled printing, as well as those that allow printing from mobile devices such as the RIM Blackberry smartphone.
“The fact that leading analysts firms recognize HP year after year reflects our endless focus and dedication in addressing our customers’ evolving and unique needs,” points out Ron Coughlin, senior vice president, LaserJet Enterprise Solutions, at HP’s Imaging and Printing Group.
Finally, Xerox made it to this year’s Quadrant, and was well positioned in past reports, because it offers the most complete portfolio of product, services and solutions, including color and black-and-white desktop printers, office MFPs, and services that target document management challenges.
Gartner regularly issues independent multivendor reports that position vendors based on their ability to execute and their completeness of vision, according to a Gartner statement. “Software, vertical solutions and service integration are playing a bigger role in the purchasing decisions of office printers and multifunction products (MFPs),” Gartner continued.
“The traditional speeds and feeds for typical office printing … have given way to the hardware’s ability to integrate and deploy software applications that connect them to the company’s document management systems. Remote monitoring capabilities, diagnostics, security and other factors are becoming the true differentiators.”