Dell Offers New Printer Solutions for its Business Customers

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Dell introduced its second generation web-based printer fleet management tool, the Dell OpenManage Printer Manager v2, as well three new/updated printer solutions with partners Cortado, Nuance and Perceptive Software.

The Dell OpenManage Printer Manager v2 (OMPM) will allow IT managers and users alike to report on the status of network printers while decreasing the amount of time set aside for printer maintenance.

This free download is targeted at businesses running fleets of networked printers – think 30 printers or more – and can be used with any printer; it does not have to be Dell branded. The new OMPM comes with several upgrades from the last version including new security features such as password protection, authentication, auditing and more.

The user interface has also been redesigned with the customer in mind making it more “user friendly” based on feedback from actual Dell customers. Now users can get unique reports on up-to-the minute data.

IT admins will appreciate that with OMPM: all printers in the fleet can receive updated firmware at once, that they can set pre-configured alerts allowing them to deal with technical issues quickly, and with a new Printer Discovery Wizard, they can set a schedule for the printer fleet during high traffic times of printing.

Dell has also expanded its partnerships with Cortado, Perceptive and Nuance offering new printer solutions to its customers.
With Cortado, businesses can now purchase a private (licensed) copy of Dell’s answer to the mobile print application, the Cortado Corporate Server. Pricing will vary based on the number of seats a company purchases but with the new software, users will be able to print from a variety of mobile devices including Apple, Android, BlackBerry and Windows products to their wireless enabled Dell printers.

Perceptive and Dell have teamed up to offer Enterprise Content Management for its customers, Interact for Dell. The ECM is completely customized to each business after a consultation with Dell. What’s unique about this product is that it will already be highly intergraded with popular ERP solutions.

Finally, Dell announced that it will continue to partner with Nuance to offer customers its PaperPort software but that because of recent Nuance acquisitions, the partners will now be able to offer an expanded version of the software with cost tracking and control as well as new eCopy functionalities.

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