Apple Recalls 1.8 Million Batteries for iBook G4 and PowerBook G4 Notebooks

by Reads (12,416)

Last week Dell, this week Apple.  The recall of 1.8 million batteries for Apple is actually a larger percentage of sold computers than Dell who is the #1 seller of notebooks in terms of overall shipments.  The Cupertino California company is recalling these 1.8 million lithium-ion notebook batteries in iBook G4 and PowerBook G4 notebooks after nine overheated, causing minor burns in two users, according to U.S. safety regulators.

The recall affects 1.1 million batteries sold with notebooks in the United States and 700,000 abroad, the safety agency said. They were sold with Apple iBook G4 and PowerBook G4 computers from October 2003, through this month, according to the U.S. Consumer Product Safety Commision.  The batteries are manufactured by Sony, as were the batteries included in the Dell recall.

To view the model and serial numbers labeled on the bottom of the battery, you must remove the battery from the computer. The battery serial number is printed in black or dark grey lettering beneath a barcode. See photos below.

Computer
model
Battery
model
number
Battery serial number range
12-inch
iBook G4
A1061 ZZ338 – ZZ427
3K429 – 3K611
6C519 – 6C552 ending with S9WA, S9WC or S9WD
12-inch
PowerBook G4
A1079 ZZ411 – ZZ427
3K428 – 3K611
15-inch
PowerBook G4
A1078
and A1148
3K425 – 3K601
6N530 – 6N551 ending with THTA, THTB, or THTC
6N601 ending with THTC


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Notebooks sold between October 2003 and August 2006 fall within this recall.


the iBook G4 is affected by the battery recall (view large image)

The Consumer Product Safety Commision did not report any explosions due to the battery fault.  However, there have been reports of PowerBook notebooks exploding in the news since last year.  One particular incident happened to a family in Iowa.


the PowerBook G4 is affected by the battery recall (view large image)

For any owner of an iBook G4 or PowerBook G4 you can contact Apple at (800) 275-2273 between 8 a.m. and 8 p.m. CT Monday through Sunday or log on to Apple’s Web site at http://support.apple.com/batteryprogram to check the battery’s serial number and request a replacement battery.

Here’s how to retrieve the model and serial number from your Apple iBook or PowerBook G4 battery before contacting Apple to see if your battery needs to be replaced:



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