Motherboard makers are claiming that there are compatibility issues with AMD’s Phenom X4 processor and certain motherboards. AMD confirmed that the issues exist because makers are incorrectly pairing the Phenom X4 with lower-end chipsets.
“What people have done, mistakenly, is paired a 780G (chipset-based) motherboard with the higher frequency Phenom–the 125-watt Phenom,” said AMD spokesman Jake Whitman in a statement. The higher-wattage Phenom X4s do not work with motherboards featuring the 780G chipset; lower-wattage 95W models do not have these issues. “They’ve taken an enthusiast-class quad-core part and paired it with a mainstream motherboard” said Whitman. He says that the AMD 790 chipset should be paired with the 125W Phenom X4s, not the 780G.
AMD is having a difficult time competing with Intel. Mainstream desktop makers such as HP only use AMD Phenom X4 processors in their lower-performance models. HP and Gateway do not even offer the higher-wattage Phenom X4s in their desktops. Whitman said in response that first-tier makers are not making enthusiast-class AMD systems because the they are too concerned with price.