Notebook Warranty Guide

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Extending Warranties with Your Credit Card
You can extend the warranty on your notebook computer and many other products simply by purchasing them with certain credit cards.

Visa Signature Warranty Manager Service: the Extended Warranty Protection under this service doubles the free repair period under the original manufacturer’s U.S. warranty for up to one year if the products original warranty was three years or less. For example, a one-year warranty becomes a two-year, and a two-year a three-year. You must use a Visa Signature card to be eligible.
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MasterCard Extended Warranty: MasterCard will double the manufacturer’s or store’s warranty for up to one year of extra coverage for a maximum of three combined years. This service is available to Titanium, Platinum, and World MasterCard cardholders.
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American Express Extended Warranty: American Express will extend the original manufacturer’s U.S. warranty for up to one additional year of coverage on products that have warranties of five years or less.
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Discover Business Card Merchandise Protection: using a Discover Business Card (read: not a regular Discover Card) for your notebook purchase will double the original manufacturer’s warranty up to one year. Discover additionally offers Purchase Protection, which automatically protects purchases made with a Discover Business Card against damage, fire, or theft for 90 days.
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To ensure you can take advantage of these services, make sure you:

  • Make the entire purchase using a single credit card
  • Keep your receipts/invoices from both the manufacturer and the credit card company
  • Keep the original cardholder agreement you received with your credit card
  • Do not cancel the card you used to purchase the notebook

International Warranties
Typically consumer notebooks do not offer international warranty coverage, even on extended warranty plans. Only a few companies offer an international warranty by default on their consumer notebooks; ASUS and Fujitsu are two.
Business-class notebook computers such as Dell Latitudes, HP EliteBooks, and Lenovo ThinkPads almost always include international warranty coverage. For example, the warranty of HP’s business class notebooks states the following:

This Limited Warranty is applicable in all countries and may be enforced in any country or region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this Limited Warranty.

Under this HP Limited Warranty, products purchased in one country or region may be transferred to another country or region where HP or its authorized service providers offer warranty service for the same product model number. Warranty terms, service availability, and service response times may vary from country or region to country or region. Standard warranty service response time is subject to change due to local parts availability. If so, your HP authorized service provider can provide you with details.
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If you need international warranty coverage on your notebook, it is advisable to call the company and ask about such service prior to purchasing.



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