Sony Support Sends Broken Computers to Customer

By Charles P. Jefferies, NotebookReview Staff | | 6425 Reads

Sony Support Sends Broken Computers to Customer

A Sony customer waiting to send his notebook off for warranty service was surprised after he began receiving broken notebooks from other customers.

Sony eventually traced the issue and figured out they were printing the customer's address on the return labels sent out to the other customers; they have not yet figured out a cause.

Via (Consumerist.com)

Have you had any outrageous experiences with support from a PC manufacturer? Let us know in the discussion forum.

Most Recent News

HP Launches Exciting All-New Consumer PC Lineup

OCZ Announces the Vertex 450 Series Solid State Drives

First Look Review: AMD Showcases New Processors

Sony VAIO Y (YB) Review

Sony VAIO F Review

Sony VAIO EC Review

Sony VAIO EA Review

Our Most Popular Notebook Reviews

Partner Resources

Shop Sony Deals!

Today's Promotions

Mobile Convergence Comes Home with Higher-Speed, Lower-Cost.
Click here to learn how Sony Business Store can help you increase your Business Productivity.
Custom Notebooks, Gaming Laptops & Desktops!
Looking for the ultimate in a gaming rig? Look no further than XOTIC PC for the latest gaming laptops & desktops!
Improve Business Productivity
Make it easier to work remotely or from home. Click to learn more about Emerging Tech For SMB sponsored by Sony Business Store.
Rugged and reliable Panasonic Toughbook® mobile computers.
Designing mission-critical tools for the mobile user is how we're engineering a better world.

ULTRA SMART. ULTRA AFFORDABLE. ULTRABOOK.
Lenovo Ultrabooks are a statement in style, mobility and productivity. Choose your favorite color and get going.
Uncompromising Gaming Performance
For a limited time save $100 on the award-winning MSI GT Series gaming notebooks. Redefine your gaming experience.
Countdown to COMPUTEX TAIPEI 2013
COMPUTEX TAIPEI joins the ICT greats who are out to set the trend. To make IT happen, this is the place to see and be seen.

MORE FEATURED Notebook/Laptop CONTENT

SSD vs Hard Drives: A Beginner's Guide to SSD Upgrades
Upgrading notebook storage is often an easy and worthwhile way to boost the speed of your laptop without buying a new one.
How To Upgrade Your Old Laptop
In this exclusive how-to guide we'll explain how to breathe new life into your old laptop. We took a look at a wide sample of systems that all have a unique way to getting at the internal components.
Dell Inspiron 15R (N5110) Review
The Dell Inspiron 15R (second gen., N5110) features Intel's "Sandy Bridge" Core processors and your choice of surprisingly powerful integrated graphics or AMD Radeon discrete graphics for gaming.

Notebook Buying Guide: How To Buy The Right Laptop
We'll help you figure out what to look for and what to stay away from in your search for that perfect portable system.
HP EliteBook 8560p Review
The EliteBook 8560p is the latest generation of 15-inch premium business notebooks from HP. This aluminum-clad workhorse is designed to serve as a mobile desktop replacement for business professionals.
Lenovo ThinkPad W520 Review
A true 15-inch ThinkPad mobile workstation, the W520 delivers serious performance for professionals who need it.

How To Improve Notebook Battery Life
Anyone with a notebook knows that at the end of the day, battery life is still the key mobility factor when using a notebook on the road. Increase your productivity--read our guide on getting the most out of your laptop battery.
Lenovo ThinkPad X1 Review
The all new ThinkPad X1 promises to deliver all the features and dependability you expect from a ThinkPad inside a thin and lightweight 13-inch laptop.
ASUS K53E-B1 Review
The Asus K53E combines good performance and battery life into a well-made 15.6-inch laptop.

Sony Support Sends Broken Computers to Customer

Our Most Popular Notebook Reviews

HP ENVY dv7

Lenovo G580

Lenovo IdeaPad Yoga 13

Dell Inspiron 15R Special Edition

Dell XPS 12

Partner Resources

Today's Promotions

MORE FEATURED Notebook/Laptop CONTENT